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posted over 5 years ago

Job Description

Job Description:

Skechers USA, Inc., a global leader in Lifestyle and Performance Footwear has an exciting opportunity for an Assistant Store Manager at our Miami Beach, FL location. 

We are looking for dynamic, energetic, sales driven and career minded individuals that have a passion for our Performance Footwear. In order to qualify for an Assistant Store Manager Position you must have 1-2 years of continuous management experience in a high volume, customer service environment, footwear experience is preferred. At Skechers we are fashion forward and business casual environment and require a clean polished and updated image. We do not allow exposed tattoos or facial piercings. We look forward to hearing from you.
 

JOB SUMMARY:

Assist the Store Manager in leading assigned location to achieve COMP or New Store Sales through consistent operational excellence, discipline, and a committed team who execute flawlessly. Is obsessive about our product, people and our customers. The role of a 1st Assistant Manager is to assist the Store Manager in fulfilling and executing the company mission statement on a daily basis. 

 

ESSENTIAL DUTIES & RESPONSIBILITIES:

 

SALES

  • Expected to assist the store manager in meeting or exceeding assigned sales plans and target metric objectives within the assigned store.
  • Maintains a commitment to the company’s sales processes, values and business code of ethics.
  • Assists the store manager in monitoring each MOD (Manager-on-Duty) segment and ensure patterns of poor performance are addressed.
  • Responsible for properly and accurately receiving merchandise, totaling bills, accepting payment, and making change for customers in our retail stores. Teaches others to do the same.    

 

PRODUCT

  • Ensures consistent execution of company’s marketing and visual presentation.
  • Proactively identifies various market opportunities and makes recommendations to store manager for localized product and visual and marketing strategies.
  • Sets up advertising displays or arranges merchandise on counters or tables to promote sales.
  • Stamps, marks, or tags price on merchandise. Teaches others current directives.
  • Stocks shelves, counters, or tables with merchandise. Sets up displays according to company directives. Teaches others to do the same. 
  • Ensure stores visual standards are met at all times per company direction by ensuring the proper mix and depth in key SKU’s by analyzing reports used to identify opportunities and drive business.
  • Ability to create excitement and show passion for the product by communicating relevant information about fitness and fashion to customers. Able to answers questions about product features and benefits. Teaches others to do the same. 

 

PEOPLE


  • Train staff on how to drive sales to fullest potential through continued development on product knowledge, customer service standards and visual presentation.
  • Assists store manager by recruiting top talent to support sales and growth of company.
  • Partners with store manager to hire, develop and retain top talent, as well as, address employee relations issues when directed to by senior management.
  • Ensures all HR paperwork and training are current and kept in folders for associates per retention guidelines.
  • Ability to complete new hire and other human resources paperwork timely and accurately.

 

OPERATIONS 


  • Demonstrates the ability to consistently follow and also ensure others follow The Promise and all company customer service standards.
  • Ensures compliance to policies and procedures at all times.
  • Confer with management to ensure that banking deposits are made daily; responsible for delivering to the bank, at a specified location, with or without armored car service, as directed by the store manager.
  • Ensures that the store is secured at closing (i.e. doors locked, safe locked, alarms are set).
  • Ability to remove and record cash in register at end of shift/closing and prepare bank deposits properly.
  • Works with store manager to develop solutions to decrease losses and shrink.
  • Maintains proper inventory controls, facilitate inventory transaction and bulk counts.
  • Ensures price integrity and general pricing of product on the floors is reflective of current markdowns and markups per company directives.
  • Ensures all sales are rung correctly and that all associates are trained on how to ring a transaction.
  • Delegates tasks to other hourly employees to ensure the store is properly recovered for the next day’s business.
  • Willing and able to clean shelves, counters, tables and overall store. Teaches standards to others.
  • Ensures inventory is checked in, stocked correctly on shelves and displayed within 24 hours of receipt per operational standards.
  • Ensures Elite goals are met for the store.
  • Keeps daily record of store sales, scheduling, damages, mismates, deposit log, employee discounts, new hire paperwork, paid outs and visitor log.
  • Responsible for carrying out area of responsibilities (AOR) tasks, assignments and execution under the supervision of the Store Manager.
  • Completes the daily planner and ensures chat-ins and chat-outs during every shift.

 

LEADERSHIP


  • Demonstrates the Skechers Key Behaviors for each Core Competency: Results Driven, Customer and Product Focus, People, Visual/Marketing Excellence, Strategic Thought, Setting Direction, Planning, Communication, Leadership Courage, Innovation, Adaptability, Creates Skechers environment, Skechers Savvy, and Ethics and Integrity.
  • Is a role model by presenting a professional image in appearance, words and action. 
  • Assumes responsibility and displays the ability to take charge (in absence of store manager). 
  • Follows the store manager's direction to ensure associates contribute to the company objectives.

 

ADDITIONAL RESPONSIBILITIES:

This position is a management position. Responsible and accountable for keys to the store. Responsible for the opening and closing of the store as directed by the Store Manager.
 

SUPERVISORY RESPONSIBILITY:

Limited Direct Supervision, this position is part of management. This is a lead position which delegates daily work assignments as directed by the store manager. Responsible for documenting daily incidents either from customers or employees and communicating to senior management how incidents were handled. Responsible for communicating with senior management on all matters involving business operations and employees.

 

QUALIFICATIONS:

Position must be authorized by both the District Manager and the Regional Manager.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

BACKGROUND HISTORY:

Must have a background report (i.e. Criminal, DMV, Social Security) conducted and approved by the Loss Prevention Department.